Our story
Built in Bengaluru, for Indian hospitals
We spent six months in hospital store rooms watching procurement officers juggle WhatsApp, Excel, and sticky notes. SmartSupply exists to change that — one hospital at a time.
The problem we're solving
Indian hospital supply chains run on informal systems. A storekeeper receives a delivery, counts items manually, and types the count into a WhatsApp message. A purchase manager approves orders by replying to that message. Stock levels live in an Excel sheet that someone updates — maybe.
The result: expired stock, stockouts during emergencies, and a procurement audit that takes three days to reconstruct from WhatsApp history. We've seen it at hospitals across Karnataka and Andhra Pradesh.
What SmartSupply replaces
WhatsApp order approvals
One-tap digital approval with audit trail
Excel stock sheets
Live stock levels with confidence scores
Phone calls for delivery status
Instant confirmation with photo proof
3-day procurement audit
Real-time reports, exportable any time
How we build
Three principles guide every product decision we make.
Mobile-first, always
Every screen is designed for a 375px phone screen first. Hospital staff don't sit at desks — they move.
Built for DPDP, honestly
Patient-adjacent data stays in India. A consent ledger, quiet hours, and erasure on request are built; a self-service data export is not, and we say so.
Reliability over features
A hospital can't have a procurement system that goes down. Rather than quote an uptime figure we have not earned yet, we publish a live status page at /status.
The team
SmartSupply is a joint initiative between Bhavani Enterprise — a Bengaluru-based medical supplies distributor — and a small engineering team that believes Indian hospital supply chains deserve better tooling.
Supplier partner
Bhavani Enterprise
Medical supplies distributor working across Karnataka and Andhra Pradesh. Our founding supplier partner and the reason SmartSupply understands the supplier side of procurement.
Pilot hospital
Sparsh Hospital, Bengaluru
Our intended Phase 1 pilot hospital. The pilot has not gone live yet, and nothing on this site is a report of it. When it runs, what broke will be published alongside what worked.
Get in touch
Whether you want to book a demo, ask about pricing, or just understand if SmartSupply is a fit for your hospital — we're happy to talk. No sales pitch, just a conversation.
- Office
- Bengaluru, Karnataka, India
- Response time
- Demo requests: within 24 hours
General enquiries: within 48 hours
Ready to see SmartSupply in action?
Book a free 30-minute demo. We'll show you how SmartSupply works on your hospital's actual device — no slideshow, live product only.
Book a free demo →No commitment. No credit card.
Not ready to spend an afternoon on it? Read what we can and cannot do first.